Ecommerce tool
Wati
WhatsApp Business API inbox for broadcasts, chatbots, and shared team replies. Brands use it for cart reminders and support threads on WhatsApp instead of email alone.
Who it's for
Ecommerce teams that already talk to shoppers on WhatsApp and need a shared inbox.
Caveats
Needs a Meta Business WhatsApp API setup; messaging fees sit with Meta and the Wati plan.
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